Privacy Policy
Effective Date: December 16, 2024
Cambridge Roof Exchange ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you submit an enquiry through our contact form, we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- Any other information you include in your enquiry
b) Non-Personal Information
We use Google Analytics to collect non-personally identifiable information, such as:
- Your IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information (e.g., desktop, mobile)
2. How We Use Your Information
a) Personal Information
We use the information collected via the contact form to:
- Respond to your enquiries
- Provide the information or services you request
- Improve our customer service
b) Non-Personal Information
We use Google Analytics to:
- Understand how users interact with our website
- Improve our website's performance and functionality
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
- With service providers who assist us in operating our website (e.g., hosting providers, analytics tools)
- If required by law or to comply with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site usage. Google Analytics may set cookies to track your interaction with our site.
You can manage your cookie preferences or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict certain types of processing
To exercise these rights, please contact us at support@cre.me.uk.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Cambridge Roof Exchange
- support@cre.me.uk
- Barton Court, Comberton, Cambridge, CB23 7BU
- +441223782085