Case Study:

Luton Ambulance Station

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Luton

16 week project, 2025-2026

Gutter Refurbishment
Asbestos Removal
Commercial Roofing / Cladding

Gutter Refurbishment, Asbestos Removal and Commercial Roofing / Cladding

Project Overview

This project involved the safe removal of an existing asbestos cement roof and wall cladding and the installation of a new high-performance building envelope at a live ambulance station. The scope included re-roofing and re-cladding using Joriside composite panels installed to Alumasc specification, the installation of a new photovoltaic (PV) system, and a full internal refurbishment of offices and canteen facilities. A key priority throughout was maintaining full operational capability of the ambulance station, achieved through close collaboration with the Ambulance Service and careful phasing of works.

Client Objectives

  • Safely remove and dispose of asbestos-containing materials in compliance with all relevant regulations.

  • Upgrade the roof and wall cladding to improve thermal performance, weather resistance, and long-term durability.

  • Incorporate renewable energy generation through a new PV installation.

  • Modernise internal office and welfare spaces to improve staff comfort and functionality.

  • Maintain uninterrupted emergency response operations throughout the project.

Scope of Works

Asbestos Roof Strip and Re-Sheet

The existing asbestos cement roof was carefully stripped under controlled conditions by licensed operatives. A comprehensive asbestos management plan was implemented, including air monitoring, controlled access zones, and strict waste handling procedures to ensure the safety of staff, station personnel, and the public.

Following removal, the roof was re-sheeted with Joriside composite panels installed in accordance with Alumasc specifications. The new system delivered significantly improved thermal insulation, airtightness, and weather performance, extending the life expectancy of the building while reducing ongoing maintenance requirements.

Wall Cladding Removal and Replacement

In addition to the roof works, existing wall cladding was stripped and safely removed. New composite wall panels were installed to match the roof system, providing a cohesive aesthetic and enhanced building envelope performance. Detailing was carefully coordinated to ensure compliance with Alumasc standards and to integrate seamlessly with existing structural elements.

Photovoltaic (PV) Installation

A new roof-mounted PV system was installed as part of the refurbishment, aligned with the client’s sustainability objectives. The system was coordinated with the new roofing package to ensure compatibility, structural integrity, and long-term performance, contributing to reduced energy costs and lower carbon emissions.

Internal Refurbishment

Internal works included the refurbishment of office spaces and canteen facilities. This comprised new layouts, finishes, services upgrades, and improved welfare provisions. The refit was designed to create modern, functional, and comfortable environments for operational and support staff.

Maintaining Operational Continuity

A critical challenge of the project was delivering the works while keeping the ambulance station fully operational. This was achieved through close collaboration with the Ambulance Service, detailed programming, and phased construction planning. High-risk and disruptive activities were scheduled to minimise impact on emergency response, with clear communication protocols maintained throughout.

Temporary measures, safe access routes, and flexible working arrangements ensured that ambulance movements, staff access, and critical services were unaffected. Regular coordination meetings allowed the project team to respond quickly to operational requirements and adapt the programme as needed.

Health, Safety, and Compliance

Health and safety were paramount, particularly due to the presence of asbestos and the live operational environment. All works were carried out in accordance with current legislation, approved method statements, and risk assessments. Close monitoring and proactive management ensured the project was delivered without incident.

Outcome and Benefits

  • Safe and compliant removal of asbestos-containing materials.

  • A modern, high-performance roof and wall cladding system installed to Alumasc specification.

  • On-site renewable energy generation through a new PV system.

  • Upgraded internal office and welfare facilities improving staff experience.

  • Successful delivery with no disruption to ambulance service operations.

Conclusion

The project demonstrates the successful delivery of complex refurbishment works within a live emergency services environment. Through careful planning, technical expertise, and close collaboration with the Ambulance Service, the building was transformed into a safer, more efficient, and future-ready facility while maintaining its critical operational role throughout the works.

 

Testimonial 

Cambridge Roofing Exchange (CRE) and Luke Chantler have been outstanding throughout the extensive roof replacement project at Luton Ambulance Station. Managing such a large project at a 24/7 operational site was challenging, but their planning, communication, and professionalism ensured the works were completed safely and with minimal disruption.

Luke’s daily onsite presence and clear communication were invaluable, helping us maintain full emergency response capability while the project progressed smoothly. CRE’s workmanship and commitment to delivering the project on time and to a high standard cannot be faulted.

It has been a pleasure working with CRE and Luke, and their support has been crucial to the success of this project.

(EEAST Local Area Manager)